Ratings & Reviews is where you can share your know-how about products and can also find out what others are loving! Talk to us about the products you have used from Cloud 10, and tell us tales of your likes, loves, and beauty heartbreaks. You also receive 50 Beauty Points when you rate and write a quality review about a product. We can't wait to hear from you.

How do I Rate & Review a product?

When you are logged in you can Rate & Review a product by clicking on the link 'write a review' on the product page. If you are a new customer you will need to register by providing your email address and creating a password. You will be asked to create a profile name which will appear on your reviews. You can also upload a profile picture which will appear beside your reviews.

There is a 5 cloud rating for each product. 1 Cloud is the lowest and 5 Clouds are the highest. Click on the Cloud you wish to select your rating.

Sometimes you may be asked to enter some information about your profile such as eye colour, hair type to help other shoppers reading your review make an informed decision. These will be saved to your profile. You will be able to preview your review before publishing it. Once you are happy with your review, you can then click submit review and it will be published.

How do I get my Beauty Points?

You will receive 50 Beauty Points when you rate and write a quality review about a product you have purchased or used. You can earn points for up to 6 reviews each month. All reviews must be fair, honest and original and must comply with our review and ratings guidelines. These points can be redeemed with your second or any subsequent purchase.

How to write a great Review

1) Stick to the subject. Only tell us about the product you are reviewing. Tell us what you like and love about the product and why. If you didn't like the product please tell us that as well and why you did not like it.

2) Keep it simple and not too long, 100-200 words is just about right.

3) Keep it clean. Do not use obscenities, discriminatory language, spam content, links to other websites, or critical comments about other reviews or reviewers.

4) Be Safe: Do not include any personal identification or contact information in your review.


Community guidelines