CRM Manager is Ireland’s largest online beauty store and we are hiring! We are seeking to appoint an ambitious, energetic, digital-savvy CRM Manager that is passionate about ecommerce and who enjoys working in the fast-paced environment of a rapidly growing company.

What does the role entail?

  • Strategic planning and execution of Customer Lifecycle Management strategies to maximise KPI’s across lifetime value, churn, loyalty and referral programmes.
  • Create and implement best-in-class direct marketing campaigns across all channels
  • Analysing customer journeys and segment accordingly to maximise commercial opportunities
  • Drive the continuous optimisation of on-site merchandising, cross-selling, reviews, onsite personalisation, and recommendations.
  • Managing and delivering strategies to improve customer experience across all touchpoints.
  • Responsible for a/b testing, analysis and reporting on consumer and behavioural data to relevant teams.
  • Collaborate with Marketing team to execute promotional calendars and direct campaigns.
  • Collaborate with website team to ensure all landing pages are fully optimised to improve customer user experience and maximise results for campaigns and new launches.

The successful candidate should have(/be):

  • 3 years + experience in Customer Relationship Management
  • Expert level knowledge of Google Analytics and CRM management tools.
  • Experience in developing direct marketing campaigns for an ecommerce brand
  • Strong communication and management skills
  • Analytical, inquisitive and very comfortable with large data segments and dashboards
  • Naturally creative with impeccable copywriting skills for maximising conversions
  • Target and results orientated with proven experience in achieving success
  • Commercially-minded with a flair for developing creative ideas for growth generation
  • Proficient in CSS and Adobe Creative Suite
  • Degree in digital marketing, marketing, IT or business experience equivalent


Please apply with your cover letter and CV by email to 

Please include the job title is in the subject line.